--- title: How DSOs like Heartland Dental, Pacific Dental Services use cloud communications to transform operations image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-whitepaper-cta.png --- [Skip to main content](https://go.beckershospitalreview.com/dentalwp/how-dsos-like-heartland-dental-pacific-dental-services-use-cloud-communications-to-transform-operations#main) - [BHR](https://www.beckershospitalreview.com/) - [Clinical](https://www.beckershospitalreview.com/quality/) - [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/) - [CFO](https://www.beckershospitalreview.com/finance/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) More - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - [Careers](https://hubs.beckershealthcare.com/careers) - 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In this whitepaper, RingCentral leaders Lance Mehaffey, Senior Director of Healthcare Industry Marketing, and John Poli, Healthcare Industry Principal, spoke with Becker's Dental + DSO Review to discuss how DSOs are getting the most out of communication tools.  **Two notable case studies featured in this whitepaper:**   - How Pacific Dental Services decreased patient no-shows - How Heartland Dental turned missed calls into new patient appointments   Please fill out the form to download the whitepaper. 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