Direct-to-Consumer telehealth: From strategy through implementation

Wednesday, January 29th, 2020 | 12:00 pm - 1:00 pm CT

The shift toward a mobile-device-centered society has led to the rapid increase in demand for direct-to-consumer retail telehealth services. Jennifer Ruschman, Center for Telehealth Founder and Senior Director at Cincinnati Children’s Hospital Medical Center, highlights the most critical strategic considerations in the move to retail virtual visits, and shares key learnings during the implementation, development, and launch of the country’s first direct-to-consumer pediatric telehealth platform.


Attendees will learn:

  • What strategic considerations health systems should evaluate before implementing a direct-to-consumer telehealth service
  • Why Cincinnati Children’s Hospital Medical Center decided to implement a pediatric direct-to-consumer platform in collaboration with Teladoc Health
  • What you need to know when planning resources for a direct-to-consumer telehealth implementation



Teladoc 1.29.20 Headshots