Discussing Long Term Sustainability Within Process Management
Sponsored by Surgical Directions
Alecia Torrance, Dr. McBrien and Dr. Grant are of the belief that Culture trumps process every time. They believe there are proven methodologies and approaches to build internal consensus, create a burning platform, and incorporate staff that perform the daily work to design best practice standards to remove variability in process, improve overall clinical outcomes, and to improve both surgeon and patient satisfaction. In this podcast, they will discuss how a large system, that blends both employed and private practice physicians, has broken through the ‘that’s how we always have done it’ mentality’ to create and foster an environment that is not content with the status quo and continuously striving for excellence.