Effective patient engagement depends on a robust digital backbone: Lessons from Bon Secours Mercy Health and Pack Health

As consumerism in healthcare continues to grow, digital engagement with patients has taken on greater importance. During the COVID-19 pandemic, digital engagement has become an even higher priority, as patients and providers have turned to telehealth and other digital technologies to support care delivery.

This white paper examines digital engagement at Cincinnati-based Bon Secours Mercy Health and Birmingham-based Pack Health, a digital health coaching company focused on chronic care support. This white paper contains best practices for creating a digital engagement strategy and deploying the technology backbone necessary to support this type of transformation.

Download this white paper to learn:
  • Best practices for digital engagement
  • How to evolve a fully integrated patient access and engagement platform
  • How COVID-19 has altered the digital engagement landscape


Please fill out the form to download the whitepaper.