Execs think outside the box to improve patient satisfaction, increase revenue

The massive loss of insurance coverage due to coronavirus-related unemployment created a growing population of uninsured and underinsured patients. This influx of eligible Medicaid and community benefit participants, fueled by states’ adoption of Medicaid expansion, poses an opportunity and challenge for healthcare providers. The shortage of trained staff and the changing healthcare landscape provides an opportunity for providers to look “outside the box” to maximize Medicaid enrollment, maintain eligibility, reduce costs and increase revenue. Discover how to guide patients through the complexities of government and community assistance.

  • Learn how to virtualize the patient experience to increase Medicaid enrollment and enhance patient satisfaction.
  • Ensure Medicaid coverage is sustainable to protect revenue.
  • Understand how to secure appropriate levels of care settings for unfunded patients.

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