Expand your reach: How UCSF Health is bringing families into care conversations

Tuesday, May 10th, 2022 | 12:00 PM - 1:00 PM CT 

When it comes to the health of a family member, the last thing anyone wants is to feel in the dark. Clinicians need a way to provide essential communication to a patient's loved ones without constant phone calls interrupting their workflow.

This webinar outlines how UCSF Health brought patients' families into the conversation without adding extra stress to care teams. Kate Hansen Finch, a clinical nurse informaticist at UCSF, will share how the system selected and implemented a family-focused platform to improve patient and family experiences and give clinicians more control.

Learning objectives:
  • Explore the decision tree and information gathering process UCSF went through when choosing a family engagement tool
  • Understand how UCSF aims to improve family communication with the tool
  • Hear lessons learned when deploying cloud-hosted technology such as Voalte Family