Expanding telehealth: How Sentara Healthcare reduced no-shows by 49%
Wednesday, July 14th, 2021 | 12:00 PM - 1:00 PM CT
Norfolk, Va.-based Sentara Healthcare has years of experience providing virtual care, yet it was still able to reduce its patient no-show rate for virtual visits by 49 percent after implementing a multi-faceted telehealth strategy.
In this webinar, Tyler Okoren, Sentara’s director of telehealth & digital solutions, and Mark Haggerty, DO, Sentara’s medical director, will discuss how giving providers the option to use smartphones to connect with patients in real-time helped Sentara increase telehealth utilization.
Okoren and Dr. Haggerty will also be joined by Doximity for a broader discussion about the benefits and considerations of a multi-vendor telehealth platform approach including trends in patient communication preferences and effective patient engagement.
In this webinar, you’ll learn how Sentara:
- Increased telehealth utilization and mitigated the digital divide
- Gained incremental value from its existing telehealth platform
- Drove down no-shows across the system
Director of Telehealth & Digital Solutions for Sentara Medical Group
Dr. Mark Haggerty
Medical Director for Sentara Virtual Care