4 ways to increase point-of-service collections
This webinar is on-demand and can be viewed at your convenience.
Collecting revenue at the point-of-service is extremely important for providers. That’s because if a patient walks out the door without understanding – and owning – their share of costs, the provider could miss out on payment altogether.
However, the majority of patients worry about unexpected bills, and when it’s time to pay, they may feel blindsided, tricked or confused. This makes collecting upfront a big challenge for staff.
There is a way to combat this challenge. It starts with having a point-of-service strategy that begins before a patient ever walks in the door.
In this session, you’ll learn four key ways to increase point-of-service collections:
- Generate highly accurate payment estimates your patients and staff can trust
- Deliver effective pre-service communications about pricing
- Create a simple, streamlined patient payment experience
- Collect faster, fuller amounts at the time of service
When done right, you'll improve the patient financial experience while collecting more revenue up front.