Driving topline revenue with a high-performing frontend

Tuesday, August 23rd, 2022 | 12:00 PM - 1:00 PM CT

In ambulatory settings, revenue cycle management (RCM) leaders face increasing demands to improve and accelerate financial clearance at the registration stage. While many organizations turn to automation to ease these burdens, automation historically has introduced more challenges than it has resolved. Medical practices fear the loss of control associated with outsourcing revenue cycle processes and building in-house automation is often costly. By unifying disparate RCM workflows through intelligent automation, medical groups can process claims faster with improved accuracy and response time. They can serve a higher volume of patients without hiring more staff to support them. Attendees will hear about the power of centralizing revenue cycle workflows on a single automation platform to improve response times and enable care teams to handle higher patient volume without hiring more staff.

Learning objectives:
  • Recognize opportunities for automating patient registration to reduce work queue volumes and prevent denials
  • Identify how to drive digital patient engagement and boost self-pay collections via intelligent automation
  • Discuss how to customize automation to align with claim rules to reduce inaccurate registration data


unnamed - Kristelle Khazzaka

​Paola Turchi

Revenue Cycle Solutions Lead, Notable