Beyond cost centers: Finding margin opportunity through encounter-level variation


Wednesday, March 25th, 2026 | 1:00 PM - 2:00 PM CT 

Hospital margins remain under pressure, yet most organizations still rely on cost center reporting to understand profitability.

The problem is that cost centers rarely reveal where margin is truly gained or lost. Variation often occurs across providers, sites of care, and individual patient encounters — but traditional financial reporting makes it difficult to see.

In this session, we’ll discuss how external Cost & Margin benchmarks for healthcare organizations across the country connect financial, operational, and reimbursement data to reveal profitability at the encounter level.

With this level of insight, finance teams can uncover variation, identify margin opportunity, and better support strategic and operational decisions.

Insights include:

  • Why cost center reporting often hides meaningful margin variation

  • How encounter-level cost and reimbursement data reveal true profitability drivers

  • Where organizations are uncovering margin opportunities across providers and sites of care

  • How finance leaders are using these insights to support smarter operational and strategic decisions

Presenters: 
Michael Faulkenberry - Chloe Lim-1

Michael Faulkenberry

Senior Director-Product Management, Data & Intelligence Solutions
Strata Decision Technology

Wiggins,Josh - Chloe Lim

Josh Wiggins

Vice President-Product Management, Decision Support Solutions
Strata Decision Technology