Denial fatigue is real: How health systems are responding in 2025


Tuesday, September 16th, 2025 | 12:00 PM - 1:00 PM CT

Denials are no longer just a back-office problem. They're draining revenue, overwhelming clinical teams and accelerating burnout — and the old playbook isn't working.

In this timely panel discussion, hospital and health system leaders will unpack how they're shifting from reactive denial appeals to proactive, system-level strategies.

Expect a candid discussion on the operational and clinical trade-offs that come with denial prioritization, documentation burden and payer complexity — plus what teams are doing differently to drive results without burning out their staff.

Join this conversation to learn:
 
  • Why legacy denial management models are collapsing and what's replacing them
  • How to reduce rework and protect revenue without adding admin burden
  • Real examples of smarter prioritization strategies that support staff well-being

Presenters:

Jerilyn-Morrissey-MD-1 - Chloe Lim

Jerilyn Morrissey, MD

Chief Medical Officer, CorroHealth

Tipu Puri

Tipu S. Puri, M.D., Ph.D.

Chief Medical Officer
UCMC, UChicago Medicine

Lewis Marshall

Lewis Marshall, MD, JD

Chief Medical Officer
NYC Health + Hospitals, Lincoln Hospital

Michelle Greame

Michelle Tutem Greame, PA-C, MSHS

AVP Revenue Integrity
Inova Health System

Bashar Naser

Bashar Naser

CFO and COO
CHRISTUS Southern New Mexico