---
title: "From Operations to Outcomes: How AI is Reshaping Healthcare RCM"
image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-webinar-cta.png
---

[Skip to main content](https://go.beckershospitalreview.com/finance/from-operations-to-outcomes-how-ai-is-reshaping-healthcare-rcm#main)

- [BHR](https://www.beckershospitalreview.com/)
- [Clinical](https://www.beckershospitalreview.com/quality/)
- [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/)
- [CFO](https://www.beckershospitalreview.com/finance/)
- [ASC](https://www.beckersasc.com/)
- [Spine](https://www.beckersspine.com/)
- [Dental](https://www.beckersdental.com/)
- [Payer](https://www.beckerspayer.com/)
- [Behavioral](https://www.beckersbehavioralhealth.com/)
- [Physician](https://www.beckersphysicianleadership.com/)

More

- About
  
    - [About Becker’s](https://hubs.beckershealthcare.com/about)
    - [Careers](https://hubs.beckershealthcare.com/careers)
- For Sponsors
  
    - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/)
    - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/)
    - [Content Specs](https://hubs.beckershealthcare.com/content-specifications)

 Search

[Subscribe](https://www.beckershospitalreview.com/subscribe/)

[![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com)

- Leadership
  
    - [Leadership & Management](https://www.beckershospitalreview.com/hospital-management-administration/)
    - [Executive Moves](https://www.beckershospitalreview.com/hospital-executive-moves/)
    - [Strategy](https://www.beckershospitalreview.com/strategy/)
    - [Rankings](https://www.beckershospitalreview.com/rankings-and-ratings/)
    - [HR](https://www.beckershospitalreview.com/hr/)
    - [Workforce](https://www.beckershospitalreview.com/workforce/)
    - [Marketing](https://www.beckershospitalreview.com/digital-marketing/)
- Finance
  
    - [Financial Management](https://www.beckershospitalreview.com/finance/)
    - [Capital](https://www.beckershospitalreview.com/capital/)
    - [Compensation](https://www.beckershospitalreview.com/compensation-issues/)
    - [Transactions & Valuation](https://www.beckershospitalreview.com/hospital-transactions-and-valuation/)
    - [Legal & Regulatory](https://www.beckershospitalreview.com/legal-regulatory-issues/)
- Health IT
  
    - [Health Information Technology](https://www.beckershospitalreview.com/healthcare-information-technology/)
    - [EHRs](https://www.beckershospitalreview.com/ehrs/)
    - [Artificial Intelligence](https://www.beckershospitalreview.com/ai/)
    - [Cybersecurity](https://www.beckershospitalreview.com/cybersecurity/)
    - [Digital Health](https://www.beckershospitalreview.com/digital-health/)
    - [Innovation](https://www.beckershospitalreview.com/innovation/)
    - [Telehealth](https://www.beckershospitalreview.com/telehealth/)
    - [Disruptors](https://www.beckershospitalreview.com/disruptors/)
- Clinical Care
  
    - [Patient Safety and Outcomes](https://www.beckershospitalreview.com/patient-experience/patient-safety-outcomes/)
    - [Physicians](https://www.beckershospitalreview.com/hospital-physician-relationships/)
    - [Nursing](https://www.beckershospitalreview.com/nursing/)
    - [Pharmacy](https://www.beckershospitalreview.com/pharmacy/)
    - [Patient Experience](https://www.beckershospitalreview.com/patient-experience/)
    - [Care Coordination](https://www.beckershospitalreview.com/care-coordination/)
    - [Infection Prevention and Control](https://www.beckershospitalreview.com/infection-control/)
    - [Public Health](https://www.beckershospitalreview.com/public-health/)
    - [Health Equity](https://www.beckershospitalreview.com/health-equity/)
    - [GLP-1s](https://www.beckershospitalreview.com/glp-1s/)
    - [Supply Chain](https://www.beckershospitalreview.com/supply-chain/)
- Specialties
  
    - [Oncology](https://www.beckershospitalreview.com/oncology/)
    - [Cardiology](https://www.beckershospitalreview.com/cardiology/)
    - [Orthopedics](https://www.beckershospitalreview.com/orthopedics/)
    - [OR](https://www.beckershospitalreview.com/or/)
    - [Post-Acute](https://www.beckershospitalreview.com/post-acute/)
    - [Lab](https://www.beckershospitalreview.com/lab/)
    - [Radiology](https://www.beckershospitalreview.com/radiology/)

- Resources
  
    - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/)
    - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/)
    - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/)
    - [Podcasts](https://www.beckerspodcasts.com/)
    - [Featured Content](https://conferences.beckershospitalreview.com/featured-content)
    - [Lists](https://conferences.beckershospitalreview.com/lists/7368520)
    - [Surveys](https://www.beckershospitalreview.com/surveys/)
    - [Videos](https://conferences.beckershospitalreview.com/videos)
    - [Newsletters](https://www.beckershospitalreview.com/newsletters/)
    - [LeanTaaS Content Hub](https://hubs.beckershealthcare.com/leantaas-ai-solutions)
    - [Intuitive Content Hub](https://hubs.beckershealthcare.com/intuitive-beckers-content-hub)
    - [NRC Content Hub](https://conferences.beckershospitalreview.com/nrc-health-content-hub?utm_source=bhrwebsite)
- Events
  
    - [Live Events](https://conferences.beckershospitalreview.com/upcoming-events)
    - [Virtual Events](https://conferences.beckershospitalreview.com/upcoming-events/virtual-event)

 Search for:

 Clear search

 Search

[![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com)

 Menu

[Subscribe](https://www.beckershospitalreview.com/subscribe/)

 Search for:

 Clear search

 Search

- Leadership
  
    - [Leadership & Management](https://www.beckershospitalreview.com/hospital-management-administration/)
    - [Executive Moves](https://www.beckershospitalreview.com/hospital-executive-moves/)
    - [Strategy](https://www.beckershospitalreview.com/strategy/)
    - [Rankings](https://www.beckershospitalreview.com/rankings-and-ratings/)
    - [HR](https://www.beckershospitalreview.com/hr/)
    - [Workforce](https://www.beckershospitalreview.com/workforce/)
    - [Marketing](https://www.beckershospitalreview.com/digital-marketing/)
- Finance
  
    - [Financial Management](https://www.beckershospitalreview.com/finance/)
    - [Capital](https://www.beckershospitalreview.com/capital/)
    - [Compensation](https://www.beckershospitalreview.com/compensation-issues/)
    - [Transactions & Valuation](https://www.beckershospitalreview.com/hospital-transactions-and-valuation/)
    - [Legal & Regulatory](https://www.beckershospitalreview.com/legal-regulatory-issues/)
- Health IT
  
    - [Health Information Technology](https://www.beckershospitalreview.com/healthcare-information-technology/)
    - [EHRs](https://www.beckershospitalreview.com/ehrs/)
    - [Artificial Intelligence](https://www.beckershospitalreview.com/ai/)
    - [Cybersecurity](https://www.beckershospitalreview.com/cybersecurity/)
    - [Digital Health](https://www.beckershospitalreview.com/digital-health/)
    - [Innovation](https://www.beckershospitalreview.com/innovation/)
    - [Telehealth](https://www.beckershospitalreview.com/telehealth/)
    - [Disruptors](https://www.beckershospitalreview.com/disruptors/)
- Clinical Care
  
    - [Patient Safety and Outcomes](https://www.beckershospitalreview.com/patient-experience/patient-safety-outcomes/)
    - [Physicians](https://www.beckershospitalreview.com/hospital-physician-relationships/)
    - [Nursing](https://www.beckershospitalreview.com/nursing/)
    - [Pharmacy](https://www.beckershospitalreview.com/pharmacy/)
    - [Patient Experience](https://www.beckershospitalreview.com/patient-experience/)
    - [Care Coordination](https://www.beckershospitalreview.com/care-coordination/)
    - [Infection Prevention and Control](https://www.beckershospitalreview.com/infection-control/)
    - [Public Health](https://www.beckershospitalreview.com/public-health/)
    - [Health Equity](https://www.beckershospitalreview.com/health-equity/)
    - [GLP-1s](https://www.beckershospitalreview.com/glp-1s/)
    - [Supply Chain](https://www.beckershospitalreview.com/supply-chain/)
- Specialties
  
    - [Oncology](https://www.beckershospitalreview.com/oncology/)
    - [Cardiology](https://www.beckershospitalreview.com/cardiology/)
    - [Orthopedics](https://www.beckershospitalreview.com/orthopedics/)
    - [OR](https://www.beckershospitalreview.com/or/)
    - [Post-Acute](https://www.beckershospitalreview.com/post-acute/)
    - [Lab](https://www.beckershospitalreview.com/lab/)
    - [Radiology](https://www.beckershospitalreview.com/radiology/)

- Resources
  
    - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/)
    - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/)
    - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/)
    - [Podcasts](https://www.beckerspodcasts.com/)
    - [Featured Content](https://conferences.beckershospitalreview.com/featured-content)
    - [Lists](https://conferences.beckershospitalreview.com/lists/7368520)
    - [Surveys](https://www.beckershospitalreview.com/surveys/)
    - [Videos](https://conferences.beckershospitalreview.com/videos)
    - [Newsletters](https://www.beckershospitalreview.com/newsletters/)
    - [LeanTaaS Content Hub](https://hubs.beckershealthcare.com/leantaas-ai-solutions)
    - [Intuitive Content Hub](https://hubs.beckershealthcare.com/intuitive-beckers-content-hub)
    - [NRC Content Hub](https://conferences.beckershospitalreview.com/nrc-health-content-hub?utm_source=bhrwebsite)
- Events
  
    - [Live Events](https://conferences.beckershospitalreview.com/upcoming-events)
    - [Virtual Events](https://conferences.beckershospitalreview.com/upcoming-events/virtual-event)

 Site Switcher

- [BHR](https://www.beckershospitalreview.com/)
- [Clinical](https://www.beckershospitalreview.com/quality/)
- [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/)
- [CFO](https://www.beckershospitalreview.com/finance/)
- [ASC](https://www.beckersasc.com/)
- [Spine](https://www.beckersspine.com/)
- [Dental](https://www.beckersdental.com/)
- [Payer](https://www.beckerspayer.com/)
- [Behavioral](https://www.beckersbehavioralhealth.com/)
- [Physician](https://www.beckersphysicianleadership.com/)

- About
  
    - [About Becker’s](https://hubs.beckershealthcare.com/about)
    - [Careers](https://hubs.beckershealthcare.com/careers)
- For Sponsors
  
    - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/)
    - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/)
    - [Content Specs](https://hubs.beckershealthcare.com/content-specifications)

## From Operations to Outcomes: How AI is Reshaping Healthcare RCM

---

### Tuesday, June 17th, 2025 | 12:00 PM - 1:00 PM CT

Join Doug Hires, former COO of OptumInsight’s Provider Market, and Harpaul Sambhi, CEO of Magical, for an executive session on transforming RCM with Agentic AI.

Learn how leading healthcare orgs are using AI to drive real-world wins and bottom-line gains—cutting costs, boosting collections, and easing staffing pressure. Doug brings leadership insights from running large-scale provider ops, while Harpaul outlines how to deploy AI as a true digital teammate.

**What You’ll Learn:**

 

- Operational insights from the former COO of Optum Insight’s Provider Market
- How AI boosts margins by reducing denials and automating workflows
- A practical roadmap to hire your first “AI employee” and future-proof your org

## **Presenters:**

![Doug Hires - Jake Rodriguez](https://go.beckershospitalreview.com/hs-fs/hubfs/Doug%20Hires%20-%20Jake%20Rodriguez.jpeg?width=120&height=120&name=Doug%20Hires%20-%20Jake%20Rodriguez.jpeg)

### Doug Hires

##### Healthcare Executive and Consultant

![Harpaul Sambhi](https://go.beckershospitalreview.com/hs-fs/hubfs/Harpaul%20Sambhi.jpeg?width=120&height=120&name=Harpaul%20Sambhi.jpeg)

### Harpaul Sambhi

##### Founder and CEO at Magical

[![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com)

### Contact Us

[1-800-417-2035](tel:180041720354)

[becker@beckershealthcare.com](mailto:becker@beckershealthcare.com)

- [RSS Feed](https://www.beckershospitalreview.com/rss-feeds/)
- [LinkedIn](https://www.linkedin.com/company/asc-communications/)
- [Facebook](https://www.facebook.com/@BeckersHospitalReview/)
- [X](https://x.com/beckershr)
- [YouTube](https://www.youtube.com/user/hospitalreview1)

### Other Becker’s Sites

- [ASC](https://www.beckersasc.com/)
- [Spine](https://www.beckersspine.com/)
- [Dental](https://www.beckersdental.com/)
- [Payer](https://www.beckerspayer.com/)
- [Behavioral](https://www.beckersbehavioralhealth.com/)
- [Physician](https://www.beckersphysicianleadership.com/)

### More Resources

- [Events](https://conferences.beckershospitalreview.com/upcoming-events/)
- [Whitepapers](https://www.beckershospitalreview.com/whitepapers/)
- [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/)
- [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/)

Copyright © 2026 Becker’s Healthcare. All Rights Reserved. [Privacy Policy](https://www.beckershospitalreview.com/privacy-policy/). [Cookie Policy](https://www.beckershospitalreview.com/cookie-policy/). [Linking and Reprinting Policy](https://www.beckershospitalreview.com/uncategorized/linking-and-reprinting-policy/). | [Employee Access](https://mhq-ep.prismhr.com/)

![](https://www.facebook.com/tr?id=1151078721744405&ev=PageView&noscript=1) ![](https://px.ads.linkedin.com/collect/?pid=1310345&fmt=gif)