From Operations to Outcomes: How AI is Reshaping Healthcare RCM


Tuesday, June 17th, 2025 | 12:00 PM - 1:00 PM CT

Join Doug Hires, former COO of OptumInsight’s Provider Market, and Harpaul Sambhi, CEO of Magical, for an executive session on transforming RCM with Agentic AI.

Learn how leading healthcare orgs are using AI to drive real-world wins and bottom-line gains—cutting costs, boosting collections, and easing staffing pressure. Doug brings leadership insights from running large-scale provider ops, while Harpaul outlines how to deploy AI as a true digital teammate.

What You’ll Learn:
 
  • Operational insights from the former COO of Optum Insight’s Provider Market
  • How AI boosts margins by reducing denials and automating workflows
  • A practical roadmap to hire your first “AI employee” and future-proof your org

Presenters:

Doug Hires - Jake Rodriguez

Doug Hires

Healthcare Executive and Consultant

Harpaul Sambhi

Harpaul Sambhi

Founder and CEO at Magical