Future-proofing your RCM team: Best practices and use cases for generative AI

Monday, May 13th, 2024 | 12:00 PM - 1:00 PM CT

Most hospitals and health systems are automating an area of their revenue cycle, with nearly half using some form of artificial intelligence. In hopes of addressing complex processes — especially headache-inducing ones like prior authorization — healthcare finance leaders are carefully strategizing where and how they should implement this technology for maximum efficiency, cost savings and elevated teams.

In this live session, you'll hear from revenue cycle leaders on the practical considerations for successfully adopting generative AI. 

Learning objectives:
  • Understand what generative AI is and its practical applications within the revenue cycle today.
  • Identify how revenue cycle teams can use generative AI in their day-to-day work — now.
  • Learn how to reskill and upskill your workforce and gain best practices in change management




1665606222869 - Kristelle Khazzaka

Amy Raymond

Senior Vice President, Revenue Cycle Operations and Deployments, AKASA

Joel Hammer Headshot

Joel Hammer

Director, Revenue Cycle Operations and Innovation, Johns Hopkins Medicine