Harnessing the potential of technology and AI to tackle denials issues

Thursday, April 18th, 2024 | 1:00 PM - 2:00 PM CT

Claims denials don't just cost healthcare providers billions every year — they create a ripple effect that delays payment, eats up staff time and hospital resources, and worsens the patient experience. It's no wonder that addressing denials issues is a top priority for revenue cycle leaders.

In this panel discussion, revenue cycle and finance leaders will dive deep into the challenges associated with denials and the crucial role technology and AI play in overcoming them. Hear real-world examples of how the right tech can play a role in reducing write-offs, enhancing patient engagement and optimizing revenue.

You will learn:
  • The root causes of denials issues and how technology and AI can address them
  • Strategies to combat payer delays and drive revenue optimization
  • Innovative approaches and customized solutions for a seamless patient experience in RCM


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Niobis Queiro

Interim Chief Strategy Officer, Nashville General Hospital

SarahMendiola (1)

Sarah Mendiola

VP of Revenue Cycle Operations, R1

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Paul LePage

Executive Director, Revenue Cycle Operations, Banner Health


Michael Mercurio

VP Physician Revenue Services, Mass General Brigham


Ann-Sophie Stillson

Director, Rules & Contracts, R1


Kristine Monus, MBA

Reg Director of Revenue Site Operations, Med Grp, Trinity Health