How 1 system streamlined prior auths and saved staff 6K+ hours

This webinar is on-demand and can be viewed at your convenience.

Handling prior authorization is a tedious and demanding process. From calling payers and managing emails to checking portals, each manual touch can take staff 20 minutes to complete.

Learn first-hand how Allentown, Pa.-based Lehigh Valley Health Network cut administrative burden while increasing efficiency during this live Q&A. Jeff Hinkle, vice president of patient financial services, will unpack how Lehigh Valley integrated and centralized authorization using automation — ultimately saving 6,000 hours through auth-initiation workflows, alone.

Learn key strategies to:
 
  • Overcome staff burnout from prior authorization and referral processes
  • Leverage authorization rules to create exception-based workflows
  • Streamline workflows to improve staff productivity, patient experience and denial rate
 
Don't miss this chance to learn how you could save 10 minutes for each authorization initiated.

Presenters:

JeffHinkle_HeadshotCircle_150x150 - Jason Grady

Jeff Hinkle

VP, Patient Financial Services, Lehigh Valley Health Network 

LindsayCobb_HeadshotCircle_150x150 - Jason Grady

Lindsay Cobb

Product Marketing Director, Waystar