How Lehigh Valley Health Network and others are increasing revenue while addressing patient affordability

Thursday, May 4th, 2023 | 12:00 PM - 1:00 PM CT

Lehigh Valley Health Network and providers across the country are changing the way they think about post-insurance patient collections.

Affordability is now the leading cause of declining out-of-pocket collections. The shift in financial burden to the patient has changed payment behavior and has resulted in a third of people avoiding care all together. As a consequence, provider revenue and patient health are negatively affected.

In this webinar, you'll learn how to increase out-of-pocket collections 40-60 percent while generating one of the highest patient satisfaction scores in the country.

Key learning points:

Explore the root causes of patient payment affordability, and how changing patient payment behavior can improve the financial strength of providers.
Learn how to enhance the patient's financial experience while reversing their tendency to avoid care due to financial worries.
Strengthen your brand and become a destination of choice for members of your community.

Presenter:

John Fistner

Founder & CEO, AblePay

Jeffrey Hinkle

VP Patient Financial Services, Lehigh Valley Health Network

First name*

Last name*

Email*

Job title*

Company name*

State*

What type of institution are you employed by?*

Sign me up for Becker's Revenue Cycle Management E-Weekly

By registering, you agree to Becker's Healthcare terms of service and privacy policy.

I would like to also add the following learning opportunities to my registration:

Cut acute care delays & improve outcomes with an overlooked strategy: here. - April 8th at 11:00 AM CT - Learn Now
Expand cardiovascular care access now. Join Mount Sinai Health System and the American College Cardiology to learn how, here. - April 7th at 12:30 PM CT - Learn Now
What 'can't be stressed enough' in healthcare cybersecurity: here. - Read Now
This AI-payer pact saved a health system hundreds of hours. Learn how here. - Read Now
AdventHealth's 'best partnership' in the eyes of a top nurse exec here. - Read Now
Digital Innovation + Patient Experience + Marketing Virtual Event - Tuesday, August 5th, 2025 - Learn Now