How patient self-pay has created a collections crisis (and what you can do)

This webinar is on-demand and can be viewed at your convenience. 

The last several years have seen a dramatic shift in the way patients pay for healthcare bills, resulting in strained revenue cycle teams and a surge in bad debt. Research shows that getting paid on time isn't simply a function of whether or not patients have the money — it can also be affected by the way healthcare organizations are trying to collect the funds. 

Join healthcare payments experts for a discussion on changing patient expectations for billing, the challenges that come with a changing payment landscape and the best ways to handle it all.

In this on-demand webinar, we'll cover: 
  • The rapid rise in patient self-pay and its effect on healthcare organizations
  • Research into how patients pay bills and what leads to late payments
  • Recommendations for improving the patient payment experience and lowering your reliance on third-party collectors






Matt Disbrow

Manager, Business Development, PayNearMe


Daniel Becraft

Director of Product Strategy, PayNearMe


German Scipioni

Payments & Healthcare Consultant, PayNearMe



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