Inefficient utilization management has long slowed care, drained staff time and fueled friction between health systems and payers. Providence is proving there's a better way.
By integrating artificial intelligence and automation into concurrent authorization processes, Providence reduced manual work, improved documentation and increased payer alignment, ultimately protecting revenue while making clinicians' jobs easier.
Join a Providence leader as she walks through their transformation and shares practical steps you can apply at your own organization.
Key takeaways:
- How Providence used AI to align with payers on patient status, medical necessity and length of stay timelines
- Strategies to capture savings and improve staff productivity across the mid-revenue cycle
- Lessons on reducing provider–payer friction while supporting collaborative care delivery
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