How Renown Health grew patient payments 21% with better financial care

This webinar is on-demand and can be viewed at your convenience. 

Healthcare payments often feel stressful and convoluted ― for patients and providers. As research points to patients' propensity to switch providers based on their financial experience, compassion and clarity in this process are critical.

In this session, you'll learn how Reno, Nev.-based Renown Health not only improved patients' financial experiences but boosted collections as well.

Renown Health's director of patient revenue will share how the organization is streamlining and clarifying the payment process; maximizing patient and staff satisfaction with automated payments; and seeing improvements including:
 
  • 50% reduction in patient AR days
  • 53+ patient NPS
  • 21% increase in patient payments

Presenters:

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Alex Devereux

Director of Patient Revenue, Renown Health

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Katie Onorato

Solution Strategist, Waystar