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[Physician](https://www.beckersphysicianleadership.com/) - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - [Careers](https://hubs.beckershealthcare.com/careers) - For Sponsors - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/) - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/) - [Content Specs](https://hubs.beckershealthcare.com/content-specifications) ## The RCM trifecta: Offset workforce challenges, improve staff satisfaction and boost revenue --- ### Thursday, October 12th, 2023 | 12:00 PM - 1:00 PM CT  Healthcare financial leaders are facing a unique set of challenges amid persistent staffing shortages and the rising complexity of revenue cycle tasks.  These obstacles are fueling the need for intelligent, centralized workflows to boost RCM teams' productivity, improve the patient financial experience and maximize revenue. During this panel discussion, financial leaders will share how they're currently using robotic process automation to streamline RCM workflows, along with key opportunities for the future.  **Key learnings:**   - How RCM teams are using RPA - The biggest untapped opportunities for RPA - Balancing the use of RPA with human talent   ## **Panelists:**   ![Andrew Woughter - Abbie Engel](https://go.beckershospitalreview.com/hs-fs/hubfs/Andrew%20Woughter%20-%20Abbie%20Engel.jpg?width=120&height=120&name=Andrew%20Woughter%20-%20Abbie%20Engel.jpg) ### Andrew Woughter **RPA Consultant, Finvi** ![Pam Jordan - Abbie Engel](https://go.beckershospitalreview.com/hs-fs/hubfs/Pam%20Jordan%20-%20Abbie%20Engel.jpg?width=120&height=120&name=Pam%20Jordan%20-%20Abbie%20Engel.jpg) ### Pam Jordan **Senior Director of Collections, Parallon** ![Head shot 9.15.23-1](https://go.beckershospitalreview.com/hs-fs/hubfs/Head%20shot%209.15.23-1.jpg?width=120&height=120&name=Head%20shot%209.15.23-1.jpg) ### Amber Farnworth **Patient Financial Services Manager, Glendive Medical Center**   ## Moderator:   ![Kevin Holst - Abbie Engel](https://go.beckershospitalreview.com/hs-fs/hubfs/Kevin%20Holst%20-%20Abbie%20Engel.jpg?width=120&height=120&name=Kevin%20Holst%20-%20Abbie%20Engel.jpg) ### Kevin Holst **Chief Revenue Officer, Finvi** [![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com) ### Contact Us [1-800-417-2035](tel:180041720354) [becker@beckershealthcare.com](mailto:becker@beckershealthcare.com) - [RSS Feed](https://www.beckershospitalreview.com/rss-feeds/) - [LinkedIn](https://www.linkedin.com/company/asc-communications/) - [Facebook](https://www.facebook.com/@BeckersHospitalReview/) - [X](https://x.com/beckershr) - [YouTube](https://www.youtube.com/user/hospitalreview1) ### Other Becker’s Sites - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) ### More Resources - [Events](https://conferences.beckershospitalreview.com/upcoming-events/) - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/) - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/) - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/) Copyright © 2026 Becker’s Healthcare. 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