How smarter patient financial engagement is driving 3–5% collection gains
Reimbursement is uncertain, denials are up and high-deductible health plans mean more financial risk is falling on patients.
These headwinds are forcing CFOs to re-evaluate an overlooked lever: the patient financial experience.
Read more about how CFOs and COOs from top U.S. health systems like Geisinger, UT Southwestern, and NYC Health + Hospitals are reframing the patient financial journey as a critical component of system-wide growth.
Insights include:
These headwinds are forcing CFOs to re-evaluate an overlooked lever: the patient financial experience.
Read more about how CFOs and COOs from top U.S. health systems like Geisinger, UT Southwestern, and NYC Health + Hospitals are reframing the patient financial journey as a critical component of system-wide growth.
Insights include:
- Why health systems are seeing 3-5% collection gains from modernized engagement tactics
- How Geisinger is using AI agents and segmentation to drive smarter collections
- Why the highest bad debt might be from balances under $500 and what to do about it
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