As revenue cycle management leaders continue to adapt to shifting workforce dynamics, many are struggling to effectively manage their remote employees. With the staffing shortage top of mind for these leaders, offering remote or flexible work has become crucial to recruiting and retaining top talent.

The question becomes: When teams aren't onsite, how do leaders keep tabs on staff members' day-to-day activities and ensure they're working efficiently and producing results that drive revenue recovery?

In this Finvi white paper, you'll learn about technologies — including voice and data monitoring, dashboards, performance alerts and rankings — that support real-time visibility into your account reps' daily activities and improve overall productivity.