How to stop zero-balance accounts from bleeding your bottom line


Revenue cycle teams focus on open balances — but what about the accounts marked as paid? Across managed care contracts, these "zero-balance" accounts often hide underpayments no one is tracking.

The result: $1-3 million left uncollected for every $100 million in annual managed care revenue.

This whitepaper examines the overlooked revenue crisis and shares how a $1.7 billion nonprofit health system built a zero-balance review program that recovers $2 million annually — and prevents future losses.

You'll learn:
 
  • Why 54% of zero-balance recoveries come from unknown or underworked denials, and why they're invisible in active AR
  • How comprehensive reviews drove 180% greater recovery than selective methodologies
  • How payer-specific insights from zero-balance reviews strengthen negotiation, compliance and monitoring
 

Please fill out the form to download the whitepaper.