It's time for healthcare financial leaders to acknowledge that the current state of patient billing isn't working. Health systems are grappling with labor shortages, a high cost to collect and shrinking margins. These issues lead to a poor patient experience with elevated call hold times and a lack of clarity regarding patients' payment options — or even why they owe what they owe in the first place. 

This report outlines key opportunities for health systems to improve billing experiences, increasing the likelihood of patients paying — all while lowering costs, easing strain on staff and delivering a positive patient financial experience. 

Get the report to learn: