The patient financial experience: Leading health systems weigh in on what’s working and what’s not
As healthcare organizations juggle competing priorities, the patient financial experience doesn't always make the list. According to new research, it should.
A patient's first and last interactions are often financial. And market research shows that their satisfaction and your financial sustainability are impacted by these interactions. This whitepaper outlines the latest market research and insights from 35 leading health systems on the current state of the patient financial experience.
What's in the report?
A patient's first and last interactions are often financial. And market research shows that their satisfaction and your financial sustainability are impacted by these interactions. This whitepaper outlines the latest market research and insights from 35 leading health systems on the current state of the patient financial experience.
What's in the report?
- Research on how automation is connected to financial sustainability and patient loyalty
- Perspectives from 35 leading health systems on what's working (and what's not)
- Strategies to remedy gaps in patient satisfaction
Please fill out the form to download the whitepaper.