The state of claims 2024: Bad data is causing denials — and it's getting worse

This report, based on a survey of 210 healthcare employees responsible for claims management, assessed the extent of denied claims, the causes, and the efforts to mitigate denials.

The results indicate:
 
  • Denials continue to increase.
  • Providers say authorizations and incorrect information on claims are driving the rise in denials.
  • Providers want to prevent denials versus just managing them.

 

Sample findings:
 
  • 38% of respondents acknowledged that 10% or more of claims are denied.
  • 46% of respondents say that missing or inaccurate data is one of the top three reasons for denials.
  • 65% of respondents say that submitting "clean" claims is more challenging than before the pandemic.

Read the full report to see where the trends are leading.

 

Please fill out the form to download the whitepaper.