The State of Patient Access 2025: Improved access but a rocky patient financial experience
The 2025 State of Patient Access Report reveals a sharp rise in financial friction: more than 1 in 3 patients now regularly struggle to pay for care, and more than 40% say they'd delay treatment without an accurate cost estimate. Meanwhile, providers cite a breakdown between the digital access tools they invest in — and the patient engagement they expect.
This data-backed report offers a dual lens on access: how patients and providers view the access challenge and where more work needs to be done.
Download to learn:
This data-backed report offers a dual lens on access: how patients and providers view the access challenge and where more work needs to be done.
Download to learn:
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The top 5 provider-side barriers blocking patient access
- Why providing more estimates hasn’t translated to a better financial experience for patients
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How digital automation is closing gaps in scheduling, intake and payments
This report, based on a survey of 213 healthcare employees and 1,004 patients/guardians, examines the perspectives from each group on access to healthcare.
Please fill out the form to download the whitepaper.