The state of patient access in 2024
Healthcare organizations are making strides with patient access, though there is still much room for improvement, particularly in convenience and price transparency.
This report examined the perspectives of more than 1,200 healthcare employees, patients and guardians on the state of patient access in 2024, including:
This report examined the perspectives of more than 1,200 healthcare employees, patients and guardians on the state of patient access in 2024, including:
- How well patient access functions are managed in U.S. healthcare
- What functions are best meeting patient and staff members' expectations
- Providers' primary cause of denied claims
- The biggest pain point for patients
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