Technology and artificial intelligence are rapidly transforming the healthcare revenue cycle, helping health systems achieve more accurate billing, streamlined workflows and improved financial performance. However, this innovation is also creating new challenges for organizations, particularly as payers increasingly use AI to deny claims. 

Healthcare Executives from hospitals and health systems across the country discussed the future of revenue cycle functions and how their organizations are aiming to level the playing field with payers during a roundtable at Becker's 14th Annual Meeting. 

Major themes examined during the conversation include:

• Where RCM operations are heading
• AI's role in revenue cycle functions
• How healthcare executives are preparing now for future challenges