Five actions to take to end the call center as we know it

In late 2021, Notable convened a virtual roundtable of healthcare executives committed to advancing industry transformation through intelligent automation. This discussion was focused on the call center — more specifically, and perhaps controversially — what it would look like to eliminate the need for it.

This report outlines five key actions healthcare leaders must take to end the call center in its current form.

Download the report to learn:
  • The market forces that will continue to push healthcare towards touchless, self-service processes
  • How automation and digitization can address the most common roadblocks to seeking care, from registration to scheduling
  • Why intelligent automation must eliminate backend work in addition to optimizing frontend experiences

Please fill out the form to download the whitepaper.