Fort HealthCare automates prior authorizations with 91% success rate

Like many health systems, Fort HealthCare’s ambulatory surgery center was struggling with mounting prior authorizations – 2X the volume of work compared to staff onsite. 38% of calls to one of their busiest clinics were going to voicemail, creating a negative feedback loop – patients would end up calling multiple times, resulting in double the work for the same patient.

Using Notable’s intelligent automation platform, Fort HealthCare is digitizing the front end of the patient experience and all areas where staff traditionally engage in manual processes. This includes prior authorizations, registration, and pre-visit planning.

Download the case study to learn how Fort HealthCare:

  • Digitized the front- and back-end registration process, automating 91% of prior authorizations
  • Deployed an automated prior authorizations workflow in just 4 weeks
  • Reduced cancellations by more than 5%

Please fill out the form to download the whitepaper.