Four Overlooked Strategies Healthcare Executives Can Use to Create a Better Care Experience


Healthcare is a unique industry, but customer expectations are not. Health system leaders looking to re-invigorate their services can start by bringing patients' experiences in line with what consumers expect from other industries.

This paper outlines four accessible strategies for leaders to pursue, including:

  • How to involve patients in service design
  • How to clarify invoice confusions
  • How to eliminate patient confusion
  • How to recover when service stumbles

 

Please fill out the form to download the whitepaper. 

 

I would like to also add the following learning opportunities to my registration:

  • Tech in the trenches: How IT leaders can diffuse healthcare's pressure cooker - December 3rd at 2:00 PM CT - Learn Now
  • Transform Pre-Admission Testing with AI to Reduce Surgery Cancellations and Alleviate Staff Burnout - December 4th at 2:00 PM CT - Learn Now
  • Scaling enterprise-grade AI: Lessons from 3 health systems - December 11th at 12:00 PM CT - Learn Now
  • How effective provider enrollment fuels the revenue cycle - December 12th at 12:00 PM CT - Learn Now
  • Digital advertising: A must to improve reach, ROI and brand awareness - Read Now
  • AI and Hospital Operations Virtual Summit - Tuesday, December 10th, 2024 - Learn Now