Future-proof your IT with one platform for patients, providers and administrators

Tuesday, June 8th, 2021 | 12:00 PM - 1:00 PM CT

Legacy and point solutions cause IT Service Management (ITSM) to be made up of disjointed and fragmented tools. This makes it difficult to support the changing healthcare environment and limits IT's ability to deliver modern services. The result is IT spends time firefighting instead of innovating.

With ServiceNow you can deliver scalable IT services on a single ITSM cloud platform and stop wasting your money and time with legacy on-premises IT tools. Consolidate to a single system of engagement and harness your shared data and analytics with automated workflows on the Now Platform®. You will be able to create a safer work environment for clinicians and staff so they can focus on patients. With platform-native AI and machine learning, you also can unburden your IT staff with virtual agents that boost productivity 20 percent.

Our speakers will explore how to connect your teams, systems and processes with a unifying solution to bridge all of IT. By using one system, you can deliver better care and drive patient and staff satisfaction — enabling you to work better anytime, in any environment.

When you future-proof ITSM, you:

  • Deliver resilient IT services on a single ITSM cloud platform for healthcare
  • Boost IT agent productivity with faster platform-native AI resolutions
  • Serve employees anywhere with always-on IT services



Drew Koerner headshot - Katie Hare

Drew Koerner

Chief Healthcare Architect, ServiceNow

Kristen Hoyt - Molly Traverso

Kristen Hoyt

ITSM Product Marketing, ServiceNow