Generate and Capture Patient Demand for Care with Intelligent Scheduling

Thursday, April 21st, 2022 | 12:00 PM - 1:00 PM CT

This webinar is the second in our “Beyond the Portal: The Digital Front Door” webinar series exploring why an effective digital front door strategy must go beyond the patient portal to engage patients along every step of the care journey and to accelerate health system growth. We’re continuing the series with scheduling, as keeping the digital front door open to patients across multiple episodes of care is essential for retention.
 
Despite years of investment, 6 out of 10 patients still find today’s online scheduling tools too complex to navigate. As a result, patients are scheduling the wrong type of appointment, seeking care elsewhere or forgoing care entirely. Physicians are also hesitant to open their schedules, despite the potential benefits.

With intelligent automation, healthcare organizations can personalize the patient scheduling experience by matching patients to the right care and the right providers every time – and proactively engaging patients to schedule the care they need.

Join this expert discussion to learn how health systems can unlock growth goals by accelerating patient acquisition and retention with patient self-scheduling.

Key learning points:
  • Why scheduling remains a barrier to patient care despite previous investments
  • How self-scheduling addresses challenges around unaddressed care gaps, delays in treatment, and patient leakage
  • How to empower providers to open their schedules with confidence and free staff from the administrative burden of managing incoming scheduling requests on the backend
 

Presenter

Bri Buch Headshot_Updated (1) - Kristelle Khazzaka

Bri Buch

Patient Access Solutions Lead, Notable

Adam Ting Headshot

Adam Ting

Co-Founder and Chief Product Officer, Notable