Go beyond RCM basics: Why the COO of a multispecialty physician group chose customization

Wednesday, April 21st, 2021 | 12:00 PM - 1:00 PM CT

In today's healthcare landscape, providers need to be making the kind of strategic investments that allow for differentiation in a crowded marketplace. In 2018, CarePoint Healthcare merged with Emergency Physicians Integrated Care to create one of the largest privately held and physician-owned practices in the U.S. — a combined entity that prioritizes quality patient care above all else.

As a provider group now double in size, CarePoint Health needed a revenue cycle partner that could go beyond the day-to-day RCM basics and had the proprietary technology, diverse expertise and scale needed to meet the complex needs of a multi-specialty organization.

During this webinar, attendees will hear practical revenue cycle strategies from Dr. Mark Kozlowski, COO at CarePoint Health, and learn how the organization:

  • Identified key financial improvement areas and tackled low-risk, high-yield revenue cycle tasks to quickly achieve speed to value.
  • Applied automation to workstreams in a way that minimized errors/friction and created the standardization needed to accelerate reimbursement.
  • Leveraged a revenue cycle partner's expertise to address problematic areas and generate valuable organizational change.
  • Adjusted operations to adapt to unprecedented industry events (COVID-19), meet consumer demands and deliver essential virtual care options.




Mark Kozlowski, MD

COO, CarePoint Health

Dan Pope

Dan Pope

Senior Vice President, Hospital Based Physicians, R1 RCM