Health-at-home 2020: The new standard of care delivery

The care delivery pendulum was already swinging toward more home-based healthcare before 2020. The COVID-19 pandemic has since pushed the entire industry to take a fresh look at the safest and most accessible way to deliver care.

This report provides a deep dive into current attitudes toward home healthcare, highlighting findings from a survey of 1,000 US adults and 75 health plan executives, demonstrating why the trend towards care at home is in the best interest of both insurers and members. In addition to insight around consumer demand and health plan readiness, the report includes perspectives from providers and policymakers who examine the growing opportunities as well as the legislative and regulatory mechanisms that are driving more care home now and into the future.

Report highlights: 

  • 72 percent of consumers prefer to recover at home versus a medical facility following a major medical event.
  • 69 percent of consumers interested in regular, at-home check-ins with physicians.
  • 97 percent of payer respondents agree the trend toward moving healthcare to the home is in the best interest of insurers and members alike.

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