Healthcare CIOs: Are you getting your money's worth for IT service & support technology
As the role of IT service evolves, healthcare CIOs are evaluating whether they have the right technology in place to support evolving requirements, while also keeping budgets in check.
In a recent market study, IT leaders in healthcare were asked to rate their IT service management maturity levels; approximately 60 percent were in the mid to low range.
For IT teams buried in ad-hoc work, ever-shifting priorities, an increased volume of tickets and chaotic project management, you're probably asking yourself, "Is there a better way?"
Download this report to learn:
- What is causing the strain on IT support resources
- Whether you should manage ticket and project work separately
- How you can lower the total cost of ownership of your ITSM platform