Healthcare revenue cycle transformation: How hospital CFOs can gain a competitive edge through RCM

COVID-19 has led to rising care costs and billing complexities for hospitals and health systems. Revenues plummeted with the deferment of elective procedures while hospital CFOs strove to find funding for technology and infrastructure investments.

A new focus on the healthcare revenue cycle can help hospitals maintain profitability and improve financial stability. This e-book explores five challenges the COVID-19 pandemic has placed on the revenue cycle – a proliferation of telehealth, increase in consumerism, shift to work from home, primary care closures and revenue nosedives – as well as three strategies hospital financial leaders can use to achieve financial resilience:

• Improve the patient experience with a digital front door
• Optimize capacity management to maximize resources
• Effectively leverage intelligent automation

Never has there been a more critical time for revenue cycle leaders to increase cash flow. As COVID-19 forces providers to seek sustainable recovery, learn how you can transform revenue cycle processes into an end-to-end workflow that eliminates silos and bottlenecks, reduces waste and rises to the challenge of our "new normal."

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