HIMSS 2021 patient communication survey — 4 takeaways

Has the pandemic changed the way patients want to interact with their providers? The simple answer is yes.

The 2021 HIMSS survey, “Patient Communication Preferences in 2021,” sponsored by SR Health, shows that patients do want more digital communication, especially text messaging. This is the latest data on patient communication preferences in healthcare.

Download this visual guide to learn:

  • Who wants to use text messaging with their healthcare providers
  • How much of a factor age is in the use of text messaging with patients
  • How much regular communication is expected
  • Which patients say they would consider leaving their provider for better communication