HIT that goes beyond 'usable' to improve patient care
Clinicians shouldn’t have to adapt to their digital tools. When digital tools are created through a proven user-centered design program, the result is a product that meets user needs and achieves their goals. Allscripts developers follow a rigorous user-centered design process, which enables them to understand clinicians' key concerns, create innovative solutions and measure the results.
A rigorous user-centered process asks, “What would make this the most helpful for the user?” The answer fuels innovation and goes beyond delivering merely a usable solution, but one that actively helps the user.
A human-factors approach considers how humans interact with technology and seeks to improve HIT usability. Clinicians and human-factors scientists alike recognize how taking this approach to software development can improve patient care.
In this issue of Next Now, Allscripts explores the latest thinking in HIT software usability, takes a look at what experts in the field have to say about the impact of human factors, and outlines how Allscripts is examining its approach to usability.
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