AI, access and burnout: A people-first roadmap for health system resilience


Wednesday, November 12th, 2025 | 1:00 PM - 2:00 PM CT

Clinicians, staff and patients are feeling the strain. Backlogs persist, burnout rises and AI pilots face skepticism. 

A 2024 survey found nearly 60% of clinicians expressed little or no trust in AI. Leaders need a clear path that centers people while modernizing processes and scaling automation responsibly.

Join healthcare leaders for a practical discussion on patient access and support, workforce enablement and responsible AI. They'll share key steps and strategies to reduce friction, strengthen trust and measure what matters.

What you'll learn:
 
  • How human-centered design principles improve access and efficiency
  • Strategies to build workforce resilience without sacrificing clinician trust
  • The step by step scaling AI responsibly

Presenters:

Shawn Stoner

Shawn Stoner

Director, Client Services, TaskUs

rachel guevara - Chloe Lim

Rachel Lutz-Guevara

Division Vice President, Trust & Safety, TaskUs

scott peters - Chloe Lim

Scott Peters

Division Vice President, Business Development & Strategic Growth, TaskUs