Combating ‘Patient Burnout’: How Health Systems Leverage Primary Care to Change This Paradigm

Wednesday, August 28th, 2024 | 12:00 PM - 1:00 PM CT

Navigating healthcare can be frustrating for patients, causing many to delay or avoid care. A recent study shows that delivering customer-centric primary care has a ripple effect and can be the difference between a happy, engaged patient or a dissatisfied one. This research-based webinar provides actionable takeaways and real-world advice from one of the largest health systems in the U.S.

Learning Points:
 
  • Learn the latest data on the causes and repercussions of ‘patient burnout.’
  • Understand how primary care, as a common gateway to a health system, affects overall patient satisfaction and engagement.
  • Recognize important metrics to use when evaluating patient experience and health system performance.
  • Hear from a health system leader and physician experts about how expanding primary care services helps address key patient pain points, drive costs savings and improve outcomes.

Presenters:

Mya Campbell (1)

Mya Campbell, MSPH

System Director of Operations, Physician Practices, OhioHealth

Andrew Trout (1)

Andrew Trout, DO

OhioHealth

DrAlanReisingerMD_834_162 - Jake Rodriguez

Alan Reisinger, MD, FACP

Associate Medical Director, MDVIP