EHR burnout isn't inevitable — How UNC Health supports staff with tech built by clinicians for clinicians


This webinar is on-demand and can be viewed at your convenience.

Documentation demands are still putting pressure on clinicians, but some health systems are finding a way to alleviate this burden.

Ambient AI tools can help, but some don't see lasting adoption. The difference at UNC Health? Their solution was co-designed by clinicians, from the ground up.

In this on-demand webinar, UNC Health's System Chief Medical Informatics Officer David McSwain, MD, explains how a clinician-built platform achieved 95%+ retention and what other health systems can learn from their implementation playbook.

Key takeaways:
 
  • What makes a documentation tool actually usable, according to front-line physicians
  • How clinician-led product design fuels sustained engagement and trust
  • UNC Health's strategy for scaling ambient AI without workflow disruption

Presenters:

David McSwain - Sarah Simon-1 - Somer Sinnard

Dr. David McSwain

Chief Medical Informatics Officer, UNC Health

Reid Conant - Sarah Simon - Somer Sinnard

Dr. Reid Conant

Senior Physician Executive, Abridge

stempel - Somer Sinnard

Dr. Hilary Stempel

Clinical Success Director, Abridge