Engaging patients beyond the visit: The latest tech Northwell is seeing success with

Tuesday, March 28th, 2023 | 12:00 PM - 1:00 PM CT 

From staffing shortages to financial challenges, it's no surprise health systems are finding it difficult to maintain — let alone improve — personalized care at scale. Northwell Health and Prisma Health are among the leading health systems addressing this by utilizing chat-based automated care technology. 

Learn how New Hyde Park, N.Y.-based Northwell Health and Greenville, S.C.-based Prisma Health are improving personalized care while eliminating time-consuming tasks for staff during this session. Registrants will hear how chat-based virtual companions, which produce patient-generated insights to influence care, are driving impactful results at these two forward-looking systems, including how the programs:
  • Improve outcomes and pre- and post-discharge treatment adherence
  • Effectively address staffing shortages and workflow inefficiencies
  • Drive a strong ROI and cost savings



Kathleen Mazza, RN, MBA, PhD

Senior Advisor, Population Health Infomatics, Northwell Health