From daily engagement to year-round gains: Turning RPM and PERS data into quality wins


Thursday, January 15th, 2026 | 12:00 PM - 1:00 PM CT

2025 brought a sharp decline in 4-star contracts and higher cut points across key HEDIS and CAHPS measures, shrinking bonus pools and raising pressure on health plan leaders.

Join health plan executives to explore how real-time data from Remote Patient Monitoring (RPM) and Personal Emergency Response Systems (PERS) can drive measurable improvement in adherence, preventive screenings and member experience.

What you’ll learn:
 
  • Which measures shifted in 2025 and which are still within reach
  • How RPM and PERS data fuel targeted interventions with measurable impact
  • Real-world tactics for turning daily engagement into year-round quality gains

Presenters:

Lisa - McKenzie Patrick

Lisa Sipes

Senior Director of Member Experience, Medical Guardian

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Tim Haas

Senior Product Manager, Medical Guardian

Vanita

Vanita Pindolia, PharmD, MBA

Vice President, Stars and Senior Health Services, BCBSM

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Richard Pitts, D.O, Ph.D

Chief Medical Officer, Cal Optima Health

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Michael Kobernick, MD, MS, MS-PopH, CPE

Senior Medical Director, Health Plan Business, Blue Cross Blue Shield of Michigan