From manual to intelligent: How payers and providers are reimaging UM with AI


This webinar is on-demand and can be viewed at your convenience.

Health plans, hospitals, and government entities are under growing pressure to streamline utilization management (UM) but too often, they rely on outdated, inflexible processes.

Structured data lacks context. Review workflows are manual and misaligned. And attempts to layer AI fall short without a human-centered approach.

This session looks at how healthcare technology is reinventing inefficient UM and CM workflows with generative AI and how organizations are designing high-confidence AI with built-in safeguards, clear governance and measurable outcomes.

What you’ll learn:
 
  • How to build AI guardrails for all stakeholders
  • Where generative AI adds value and where it doesn’t
  • Lessons from early adopters on achieving ROI without sacrificing safety

Presenter:

unnamed - McKenzie Patrick

Jason Gillman, MD, FIDSA

Director, Clinical Informatics
MCG Health