From pilot to performance: What’s working in healthcare AI adoption today


Thursday, November 20th, 2025 | 1:00 PM - 2:00 PM CT

Healthcare leaders are looking to AI to ease administrative burden and drive efficiency in the face of rising costs. But for many, it's still a work in progress.

Becker's Healthcare and Workday surveyed more than 140 healthcare executives to understand where hospitals stand on the AI adoption curve. Many organizations are stalled in pilot mode — slowed by integration issues, privacy concerns and lack of internal expertise. Others are moving forward, building scalable strategies that embed AI into daily business operations and deliver measurable results.

In this session, you'll hear what's separating talk from traction. Healthcare leaders will share where AI is working in back-office functions today, how to build a practical roadmap and what it takes to get your organization AI-ready.

Insights include:
 
  • Examples of back-office AI strategies making a difference
  • Practical steps for overcoming cultural and operational barriers to scaling AI
  • How leaders are balancing innovation with compliance and risk management

Presenters:

PAT keel (1) - Chloe Lim

Pat Keel, FHFMA

EVP, Chief Financial Officer
St. Jude Children's Research Hospital

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Neil Jensen

VP, Head of Global Product Vision and Experience
Workday