From pilot to proof: Building virtual health programs that pay back


Friday, February 27th, 2026 | 12:00 PM - 1:00 PM CT

Virtual pilots often start with clear objectives but too few deliver lasting value. Many stall without clear exit criteria, measurable impact or alignment.

 This session brings together leaders from Carilion Clinic, Keck Medicine of USC, Presbyterian Healthcare Services, and Nuvance/Northwell Health to share how they’re redesigning pilots to ensure success is defined, measured and achieved.

Insights include:
 
  • How leading systems define pilot exit criteria, value metrics and scale readiness
  • Strategies for converting workflow wins into measurable labor + cost impact
  • Lessons from pilots that turned into high-ROI, systemwide programs

Presenters:

Ward - Chloe Lim

Jason Ward

VP of Information Systems
Collette Health

maruf haider - Chloe Lim

Maruf Haider, MD

Associate Chief Medical Information Officer, Digital Health
Carilion Clinic

Alen Oganesyan - Chloe Lim

Alen Oganesyan, MPA, CHCIO, CDH-E

Associate Chief Information Officer
Keck Medicine of USC

lori walker - Chloe Lim

Lori L. Walker, MSN, CNP

Chief Medical Information Officer
Presbyterian Healthcare Services

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Albert Villarin, MD, MBA, FACEP

VP, Chief Medical Informatics Officer
Nuvance/Northwell Health