How St. Luke's University Health Network is tackling discharge delays

Tuesday, December 3rd, 2024 | 1:00 PM - 2:00 PM CT

Traditional discharge processes for patients requiring durable medical equipment are often bogged down by manual paperwork, endless phone calls and slow insurance verification. This often causes prolonged hospital stays and care delays.

Bethlehem, Pa.-based St. Luke's University Health Network has modernized discharge planning and expedited patient transitions to home across its 12 hospitals thanks to a new ePrescribing platform that integrates into its EHR. The platform provides greater visibility into order statuses, reducing the risk of post-discharge care delays. Since implementation, time to order DME and supplies has dropped from an average of one day with paper processes to just minutes, allowing patients to leave the hospital without waiting for home setup.

Join St. Luke's leaders as they share data-driven insights on how this platform transformed their discharge process.

Key learnings:
  • Understand how ePrescribing can improve patient transitions to the home and reduce discharge delays
  • Explore how St. Luke's built upon processes initiated during COVID-19 to improve the patient experience during and after discharge
  • Learn how digital signatures are saving physicians time by replacing outdated fax communication with suppliers.

Presenters:

Joanna headshot

Joanna Lucas, RN, BSN

Vice-President, Care Management, St. Luke’s University
Health Network

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Rebecca Louden MSW, LCSW, ACM

Care Management Educator, St. Luke’s University
Health Network

Catie Moser (1) (1) - Somer Sinnard

Catie Moser

SVP Client Success, Parachute Health